Privacy Policy

Effective date: March 15, 2026

Who we are

Candle is a free patent information viewer operated by Candle.law, Inc. (“we/us/our”). You can reach us at [email protected].

What we collect

Candle collects minimal data. We have no user accounts, require no login, and set no cookies. The data we do collect is described below.

Analytics

We use Plausible Analytics to understand how the site is used. Plausible is a privacy-respecting analytics tool that:

  • Sets no cookies
  • Collects no personal data
  • Does not store IP addresses
  • Does not track users across sites or devices

Plausible generates only aggregate statistics: page views, referral sources, browser and device type, country, and visit duration. None of this data can identify you as an individual. Plausible’s data is processed and stored in the EU. See Plausible’s data policy for details.

Feedback reports

If you submit a bug report or feedback through the site, we receive the free-text message you type and the URL you were viewing when you submitted it. You may optionally provide an email address so we can follow up, but it is not required. Feedback is stored in our database and used to improve the service.

Server logs

Our hosting infrastructure generates standard server access logs that may include IP addresses, timestamps, URLs requested, and browser user agent strings. These logs are used for operational monitoring and security and are retained for no more than 90 days.

What we do not collect

  • No account registration or login
  • No payment or financial data
  • No cookies or tracking pixels
  • No cross-site or cross-device tracking
  • No fingerprinting

Service providers

We use Plausible Analytics for aggregate usage statistics, as described above. Plausible’s data is processed in the EU. We also use third-party infrastructure providers to host and operate the service. Feedback reports may be shared with our internal service providers for operational purposes.

We do not sell, rent, or share any data with third parties for marketing or advertising purposes.

Children

Candle is not directed at children under 13. We do not knowingly collect any personal data from children.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

Contact

Questions about this policy? Email [email protected].